News
By Joel Gratz, Founding Meteorologist Posted 12 years ago January 30, 2012
Downtime
Yesterday was quite the day, but not in terms of snow. Our website was down on Sunday from 5am MST to 10pm MST. Here's what happened...
Let's get ready for more snow!
- At 1am on Sunday, we moved our hosting from a shared platform to a virtual private server. This will give us more control over the hosting of the site and make things a bit faster. By 2am, the transition was complete and the site was back up. Everything was great.
- At 5am on Sunday, a massive problem occurred at our hosting company (Dreamhost). Oddly, the shared hosting services weren't affected too badly, but our new virtual private server was. That teaches us to try to move up in the world, eh?! And it wasn't just us - this problem affected a large percentage of their customers.
- While Dreamhost kept everyone up to date through the day and undoubtedly worked as hard as they could to fix the issue (they have an incentive to do so because they give us a certain amount of free hosting for every hour they're down), the site didn't come back online until 10pm MST.
- Thanks for your patience and hopefully this doesn't happen again!
- During the downtime, we provided (sometimes funny) updates via Twitter (@findOpenSnow) and Facebook (facebook.com/findOpenSnow). If there's something wrong with the site in the future, check out these sites to see what's up.
Let's get ready for more snow!
About The Author
Joel Gratz
Founding Meteorologist
Joel Gratz is the Founding Meteorologist of OpenSnow and has lived in Boulder, Colorado since 2003. Before moving to Colorado, he spent his childhood as a (not very fast) ski racer in eastern Pennsylvania.
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